BETA This is a new service – your feedback will help us to improve it.

Cookies

This service website puts small files (known as 'cookies') onto your computer.

These cookies are used to:

  • help us understand how you use the website, so we can make improvements
  • remember what notifications you've seen so you're not shown them more than once
  • temporarily store the selections you make

Find out more about how to manage cookies.

Session cookies

We store session cookies on your computer to help keep your information secure while you use the service website. A session is the time you spend using the service website.

Name Purpose Expires
.Assessors.Cookies This is the authentication cookie. It tells if you have an Information Management Services system account and you’re assigned the 'end point assessment' role When you sign out or the session expires
.Assessors.Session This cookie holds the session's data. For example, it helps us remember who you are and which apprentice you are requesting a certificate for When you sign out or the session expires
.Assessors.AntiForgery Ensures that only our website can send information to our servers When you sign out or the session expires

Measuring website usage

We use Google Analytics software to collect information about how you use the service website. This information helps us to improve the service.

We don't collect or store your personal information (for example, your name or address) so this information can't be used to identify who you are.

Google Analytics cookies

Google Analytics cookies collect and store information about:

  • the pages you visit
  • how you got to the service
  • what you click on while you're visiting the website

We don't allow Google to use or share our analytics data, but you can opt out of analytics cookies.

Google Analytics sets the following cookies:

Name Purpose Expires
_ga This cookie helps us understand how you have used the service 2 years
_gat Used to manage the rate at which page view requests are made 10 minutes
_gid This helps us track how many people visit the service website 24 hours

Introductory message cookie

You may see a pop-up welcome message when you first visit the service website. We'll store a cookie so that your computer knows you've seen it and knows not to show it again.

Name Purpose Expires
seen_cookie_message Saves a message to let us know that you've seen our cookie message 1 month

Messages across GOV.UK

We might display a message on all GOV.UK pages to tell you about an important event or situation. We'll save a cookie that will let us know how many times you've seen it, or if you've dismissed it.

Name Purpose Expires
global_bar_seen Remembers the number of times you've seen the message, or if you've dismissed it 12 weeks

Our performance survey

We select some users to take part in a performance survey. If you take part, or dismiss the survey, we'll save a cookie that lets us know you've seen the message so that we don't show it to you again.

Name Purpose Expires
govuk_takenUserSatisfactionSurvey Saves a message to remember if you've taken the survey or dismissed it 4 months

We use SurveyMonkey to collect responses to the survey. If you take part, SurveyMonkey will save extra cookies to your computer to track your progress through it.

Name Purpose
mbox, SSOE, TS5159a2 and TSd0b041, ep201, ep202, utma, utmc and utmz We use SurveyMonkey for the performance survey on this service website. For more information, please see SurveyMonkey privacy information